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Browsing by Author "Rojas Mendez, Jose"

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Issue DateTitleAuthor(s)
Sep-2005 Assessing the Antecedents of Service Recovery Evaluation and their Impact on Repurchase BehaviorValenzuela Abaca, Fredy; Rojas Mendez, Jose; Rindfleish, Jennifer; Pearson, David; Epworth, Roger
Dec-2003 Mirando el espejo chileno: como se reflejan los valores culturales en la publicidad en revistasRojas Mendez, Jose
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